Askdata Slack App Troubleshooting

I get the error, "I'm sorry, but you are not authorized to install Askdata."

Slack guest users

Note that Slack guest users aren't able to install apps. As a Slack guest user, you can send a direct message to @Askdata within Slack, with just the word login

Askdata will then send you a link that you can use once logged in.

How to login without using the "Login with Slack" button

You can always login by sending a direct message to @Askdata, inside Slack.

To do this, send a direct message to @Askdata within Slack, with just the word login

Askdata login.

How to pre-approve Askdata to work with everybody in your team

Depending on the way that Slack is configured, it's possible that Askdata may need to be approved by a team administrator or the team owner.

To pre-approve Askdata to work with your team, you can visit http://slack.com/apps/manage and click the "Approve" button beside Teamline. This will allow your team members to login and use Askdata.


Still require support?
Contact support
Get 10x more value from your data
Free demo and great support from the Askdata team
BOOK YOUR DEMO